This site is operated by a team of licensed Florida real estate professionals as an independent resource for buyers interested in Valencia Golf & Country Club in Naples, Florida. This page explains what we collect when you use the site, why we collect it, and what you can tell us to do about it. It is written plainly, because a policy nobody reads protects nobody.
What we collect
Three things, and only three.
Information you hand us
When you fill in a form on this site — a tour request, a question, a document request — we receive what you typed. That is normally your name, your email address, your phone number if you gave one, the content of your message, and any timing or preference details you included, such as when you would like to visit or which floor plan you are interested in. Nothing on this site requires a Social Security number, a date of birth or financial account details, and you should not send them through a web form.
Standard server logs
Like every website, our host records technical information automatically: IP address, browser and device type, the pages requested, the time of the request, and the referring page. Logs exist for security and troubleshooting — blocking abuse, diagnosing errors — and are not used to build a profile of you.
Analytics, only if you allow it
We use website analytics to see which pages are useful and which are not. Analytics cookies and scripts are held behind a cookie consent banner and do not load until you accept. If you decline, or ignore the banner, the analytics scripts stay off and you still get the whole site. You can change your mind later by clearing this site’s cookies in your browser and answering the banner differently.
Why we collect it
To answer you, and to represent you if you decide you want that. When you send an inquiry, we use your details to reply, to arrange a tour, to send the documents or figures you asked for, and to follow up on that conversation. If you engage us as your buyer’s agent, we use the same information to do that job — registering you correctly with the builder, tracking your transaction, and keeping the records Florida real estate licensees are required to keep.
We may occasionally send you an update about this community — new inventory, a price change, a phase closing out — if you asked us to. Every such message has an unsubscribe link, and unsubscribing does not affect our ability to answer a direct question from you.
Consent and lawful basis
We process your information because you gave it to us and asked us to do something with it, and, once you engage us, because we need it to perform the services you hired us for and to meet our legal and licensing obligations in Florida. Analytics runs on your consent, given through the cookie banner and withdrawable at any time. You are never required to give us information to read this site — every page is fully readable without submitting anything.
We do not sell your personal information
We do not sell personal information. We do not rent, trade or license it. We do not sell or share it for cross-context behavioral advertising. We do not feed inquiries into a lead marketplace, and your phone number will not be passed to a rotating list of lenders — the practice this industry is unfortunately known for, and one of the reasons we built this site the way we did.
Who we share information with, and when
Only as far as is needed to do what you asked, and normally at your direction:
- The builder. When you ask us to register you as your agent at Valencia, we give the builder’s sales office your name and contact details, because that is how the registration works. We do it when you ask us to, not before.
- A lender, title company, inspector or attorney. Only with your direction, and only the information relevant to that step. We do not introduce your details to a lender you did not ask for.
- Service providers who run the site. Our web host, form software and email provider process data on our behalf under their own terms, purely so the site and our inbox function.
- Where the law requires it. A lawful request, a court order, or a regulatory obligation attached to our real estate license.
That is the complete list. If a situation came up that is not on it, we would ask you first.
Calls and text messages
We text and call only people who gave us a phone number and asked to be contacted. By giving us your mobile number on a form, or by texting us first, you agree that we may reply by text and by phone about your inquiry and your home search. This is not a marketing blast list — it is a conversation with a person.
Message frequency varies with your inquiry. Reply STOP to any text to opt out and we will stop texting that number; reply HELP for help. Message and data rates may apply. Opting out of texts does not opt you out of email, and it does not stop us from answering an email or a call you send us.
How long we keep it
Inquiries that go nowhere are deleted within roughly two years. If you become a client, we keep the transaction file for at least five years after closing, because Florida real estate record-keeping rules require it, and longer where a tax or legal obligation applies. Server logs roll off on our host’s normal cycle, typically within a few months. You can ask us to delete your information sooner, and we will unless a legal obligation requires us to keep a specific record — in which case we will tell you which one and why.
How we protect it
The site runs over HTTPS. Form submissions are transmitted encrypted, access to our inbox and CRM is limited to us and protected by strong passwords and two-factor authentication, and we do not keep sensitive financial documents in the website database. No system is perfectly secure and anyone who tells you otherwise is selling something — but we do not collect more than we need, which is the only truly reliable protection.
Children’s privacy
This site is meant for adults buying homes. It is not directed to children under 13 and we do not knowingly collect information from them. If you believe a child has sent us personal information, use the contact form and we will delete it.
Your choices, and how to use them
You can ask us to tell you what we hold about you, correct it, delete it, or stop contacting you entirely. There is no form and no waiting period we impose on ourselves — use the contact form or call or text (239) 208-0906 and say what you want. We will confirm your identity in a proportionate way (usually by replying to the address or number we already have on file), act within 30 days, and tell you plainly if some record must legally stay.
You can also unsubscribe from any email using the link in it, reply STOP to any text, and decline or withdraw analytics consent through the cookie banner and your browser settings.
California and similar state privacy rights
If you live in California — or in another state with comparable consumer privacy legislation — you have the right to know what personal information we collect and why, to request a copy, to request correction or deletion, and to be free from discrimination for exercising any of it. We do not sell personal information and we do not share it for cross-context behavioral advertising, so there is nothing to opt out of on that front, but the request channel is the same as everyone else’s: use the contact form or call (239) 208-0906. You may use an authorized agent; we will ask for reasonable proof of that authority.
Links to other sites
We link out to the builder, the golf club, the Collier County Property Appraiser, the school district and other third parties because that is where the authoritative answer lives. Those sites are not ours, their privacy practices are their own, and this policy does not cover what happens once you leave. Read theirs before handing anything over — particularly on any site that asks for your information in order to show you a listing.
Changes to this policy
If we change how we handle your information, we will update this page and move the effective date below. Material changes — a new category of data, a new recipient — will be flagged at the top of this page for at least 30 days, and if the change affects people already on our email list we will say so in an email rather than hoping nobody notices.
Questions
Use the contact form, or call or text (239) 208-0906. You can also read our disclaimer, which explains what this site is and, more importantly, what it is not.
This policy is published for transparency and to describe our actual practice. It is not legal advice, and it is not a substitute for review by a qualified attorney. The site operator should have counsel review this page against current federal, Florida and applicable state privacy and telemarketing requirements before relying on it.
Effective date: August 10, 2026